Most sellers don’t wake up wondering what your brand wants them to do next—they wake up juggling work, family, and a hundred other priorities. That’s why personalized experiences aren’t just helpful—they’re essential. Especially in direct selling, where each person is at a different point in their journey and needs specific support to keep moving forward. Some are just getting started. Some are building serious momentum. Others are seasoned pros with specific goals and strategies. And yet, many companies still use a one-size-fits-all approach to onboarding, training, and motivating their salesforce.
That’s where Hussle is changing the game.
Our Custom Journey offering gives companies the power to build fully personalized, automated communication flows that guide sellers toward success—whatever that looks like for them. Whether it’s helping a new enrollee take their first steps or rallying the field around a high-stakes incentive, we help you create a journey that meets them exactly where they are and motivates the next right step.
What Are Custom Journeys?
Custom journeys are behavior-based, time-triggered communication sequences built directly inside the Hussle platform. These journeys use real-time data and user actions (or inactions) to trigger helpful nudges, encouragement, education, and calls to action that keep people moving forward.
The goal? To help your field focus on what matters most and keep them actively building their business.
Meet Your Journey Expert
These journeys don’t build themselves—they’re crafted by experts who know your business and your field. That’s where I come in. I’m Melissa Carter, and I spent over a decade leading digital strategy and distributor experience at one of the top wellness companies in the industry. I know what it takes to move someone from curious to committed. I’ve built journey frameworks that have improved onboarding rates, increased activity, and elevated retention across global markets.
At Hussle, I work directly with our client partners to design custom journeys tailored to your brand, your goals, and your unique seller behaviors. This isn’t cookie-cutter marketing. This is personal, purposeful communication that drives action.
Real Examples, Real Results
Check out some of the journeys we’ve built for our clients this year:
Jumpstart Program Journey New distributors are often excited—but also overwhelmed. This journey supports a structured Jumpstart Program with a blend of automated nudges, step-by-step encouragement, and reminders based on progress. It helps users know what to do first, celebrates milestones, and makes qualification more achievable.
Custom Onboarding Journey Rather than overwhelming new enrollees with everything all at once, this journey releases your training content through timely messages and triggers. It gives your sellers bite-sized, actionable lessons in the right order—reinforced by helpful messages that reward progress and keep learning top of mind.
Contest + Convention Incentive Journey This high-energy journey fuels the field leading into major company moments. It tracks progress toward incentives, provides status updates, builds excitement, and motivates action through countdowns and encouraging reminders. It turns a contest into a compelling movement.
These are just a few examples. We’ve created dozens more—from reactivation journeys to seasonal sales flows to onboarding pathways tailored to leadership rank or team size. If you can dream it, we can build it.
What Makes Our Journeys Work
- Behavior-Based Triggers: Messages are sent based on what a seller does or doesn’t do, ensuring relevance and timing.
- Clear CTAs: Every message points toward a specific next action.
- Motivational Messaging: Encouragement, accountability, and celebration are built into every step.
- Custom Design: Journeys are fully personalized to your brand tone, goals, and field culture.
- In-App Integration: Every nudge drives users directly back into the app to take meaningful action—whether it’s learning, sharing, following up, or tracking progress.
Why It Matters
Inconsistent activity is one of the biggest threats to direct sales success. Most people don’t fail because they don’t care. They fail because they don’t know what to do next, or they lose momentum when life gets busy.
Our journeys help to solve that.
By giving your sellers personalized support, progress reminders, and timely nudges, you reduce guesswork and build confidence. Every message becomes a soft touch that builds trust, encourages action, and helps more people find success.
Let’s Build Something Together
If you’re ready to create a selling experience that feels personal, purposeful, and powerful, let’s talk.
We’ll sit down together and map out the moments that matter most in your field, then build a journey experience that delivers the right nudge at the right time to the right person.
Because when your sellers feel seen, supported, and guided—they show up. They grow.
And they stay.
Every step, personalized.
Let’s create a journey that drives results. Book a meeting now!
